“Easy, reliable and professional with fantastic support and service!

The team at Vet Channel have made it so easy to communicate with our clients via a first-class library of educational, well written videos with great graphics.

Above all they are approachable and very helpful indeed, nothing is too much trouble for them.

You will not go wrong with this waiting room TV system!

Jane Carter, Maketing Coordinator, Drove Vets

“The team really like The Vet Channel as it reinforces our marketing messages such as our Pet Health Plan, clinics, services and promotions.

The system also allows us to educate our clients with really engaging and seasonally appropriate videos.

As part of the subscription The Vet Channel create branded advertising for us which also helps enhance our offers. The feedback from clients is superb and we often engage with them either in reception or the consult as a result of an article seen on the screen. We liked it so much we installed it in our smaller branch surgery!”

Dr Graham Pack, Clinical Director, Purton Vets

“Easy, reliable and professional with fantastic support and service!”

Jane Carter – Drove Vets

We love The Vet Channel! We’ve found The Vet Channel invaluable in our waiting rooms, not just for digital marketing of events and seasonal promotions, but for providing excellent informative information to our clients about our practice, products and protocols.

At Green Pastures Vets we have also recently applied for Gold Standard in the client module of the Royal College awards and we have found The Vet Channel a useful tool to enable us to provide a Gold Standard level of client customer service.

The aftercare we have received from The Vet Channel has also been first class. It’s always a pleasure dealing with a company such as this, sharing similar values relating to excellent client care as ourselves.”

Mike Edwards, Deputy Practice Manager, Green Pastures Vets

Our surgeries understand the need to educate clients whilst they are within the veterinary surgery. We find that the waiting room is a key marketing area where we can promote specific awareness campaigns, animal welfare issues, services and clinics.

The Vet Channel waiting room TV works incredibly well and fulfils the role of a focussed educational and marketing tool. We routinely hear excellent feedback from member practices.”

Ann Mottram , Small Animal Brand Manager, XL Vets

We love that we can personally update the playlists very easily and there are so many excellently presented videos to choose from, that are also very informative. We make good use of the functionality to have bespoke content produced for us by the team at Vet Channel. This is an excellent way to promote services that we offer as well as displaying our gorgeous team members to our clients waiting in the waiting rooms.

The whole team at Vet Channel are a pleasure to deal with and they really are dedicated to providing excellent customer service at all times. Thank you, Vet Channel!”

Vicky Corderoy, Group Practice Manager, Wheelhouse Vets.

“The Vet Channel works incredibly well and fulfils the role of a focussed educational and marketing tool”

Ann Mottram – XL Vets

 

The Vet Channel enables our member practices to communicate in an effective and entertaining way to their clients within the waiting room. It helps strengthen client loyalty by educating them about animal welfare issues and current surgery promotions such as clinics, services, products and offers. We know from feedback that the surgeries like using the system and its certainly helping to return on their investment.

We always recommend The Vet Channel to our surgeries within the St Francis Group and we value the partnership that we have.”

Alan White, Managing Director, St Francis Buying Group

 

We really like The Vet Channel system, we routinely alter the playlist with the educational and product information to align with anything we are currently focusing on such as seasonal vaccinations, microchipping and nurse clinics.

The choice and quality of available content continues to grow which gives us a significant ‘library’ of useful information to help educate our clients in the waiting rooms. We receive positive feedback from clients who are engaging with members of the team as a result of items viewed on the TVs. We really like it, it’s certainly a benefit to our clients and surgeries!

Malcolm Cumber, Practice Manager, Dave Cumber Vets

 

The Vet Channel waiting room TV allows us to engage with our clients in a professional manner. We have bespoke promotional videos created by The Vet Channel which in turn drives clients to our clinics and therapies.

The educational videos we place into our playlist are superb and often create conversations between vets, nurses and our clients, it helps educate clients and more than returns on our investment, we would recommend it!”

Gavin Hill-John – Operations Director, Heath Vets

“We always recommend The Vet Channel to our surgeries within the St Francis Group and we value the partnership that we have.”

Alan White – St Francis Group

We have been using Vet Channel for 18 months and find it a very quick and easy platform to use for our waiting room television.

There are so many informative videos to choose from to help educate our clients, plus we like the option of having branded, bespoke videos created by the team at Vet Channel to suit our practice and promote our services.

If we ever have any enquiries, the team are extremely helpful via email and telephone and cater all of our needs promptly. When training other members of our staff how to use the website to create playlists, we find it is simple and straight forward to explain.”

Jodie Black, Receptionist, Lawrence Vets

 

“Here at Pennard Vets, we have been using Vet Channel for several years. Not only is the waiting room media they supply engaging and informative for our clients, but they also support us in creating our own branded advertising. We cannot fault the service.

They are incredibly helpful, whether we are producing our own media or making alterations to their suggestions. We would highly recommend using Vet Channel. They are professional, friendly and dedicated to producing the best service possible.”

Lisa Hilton, Marketing Assistant, Pennard Vets

“We would highly recommend The Vet Channel waiting room TV service, it gives the practice a more professional feel.”

Gareth Watkins – Budget Vets Group

“We refurbished our practice three years ago and were looking at ways to keep our new reception area bright, welcoming and most importantly uncluttered. But how would we keep our clients informed of who we were, what we offered in house with seasonal promotions or awareness campaigns, whilst waiting?

We discovered The Vet Channel; who not only fulfilled our brief, have added to the level of education we can offer our clients.  They offer informative and up to date information to suit our clientele and practice ethos, along with bespoke slides where we can promote our unique clinics and staff.

They have been extremely helpful and user friendly from the outset. Updating our slides, giving feedback and even suggestions on how to put information together. This has been such a popular installation that when we opened a brand-new branch in September, we had no hesitation in installing The Vet Channel there too!”

Valerie Pollard, Practice Manager, Portland Vets Group

 

“The Vet Channel is a really versatile tool to have in our large waiting room – we have two screens, so everyone can see.  We tend to update our playlist monthly with the great choice of seasonal and topical subjects that are on offer. 

The great thing is that we can customise and make new items of our own which are turned around really quickly by The Vet Channel.  It means our clients can catch up with interesting and informative articles while they are waiting to be seen by the Vet.  A great service with friendly staff.”

Jan Weaver, Office Managaer, Taverham Vets