We sent a survey out to a random selection of 200 users, 78 responded to 9 questions. This was the answer we are most proud of 100% customer satisfaction! Another of the questions was how often do you change the playlist? From the results it can be seen that most surgeries will change their playlist once a month or more:
This tells us that our users are keen to update and change the playlist to keep it fresh, engaging and relevant, aligning to their current promotions, offers and clinics.