| Abnormal
function operation
- Turn off the power, and turn on again.
The programme disc will not play.
- Check the disc surface for dust, fingerprints
or scratches. Clean the disc surface with a soft cloth in
a circular direction starting from the centre and working
outward.
- Insert the disc, turn the power off
and then back on.
- Insert your old disc as a test. If
your old disc plays correctly please contact us and we will
issue you with a replacement disc.
The Programme disc is locked in the tray.
- If the disc ca not be taken out of the
tray when the player is reading, you must turn the player
off then turn on again and press the
OPEN/CLOSE button immediately to eject the disc.
If the DVD player tray does not eject the disc please contact:
faults@thevetchannel.co.uk
The DVD is playing but there is no picture or sound on the
TV.
- Check the leads are correctly connected
to the back of the DVD player. Read
more
- Check the Leads are correctly connected
to the TV. Read
more.
- Check the correct AV source is selected
on the TV. Read
more
If the fault persists contact our service
team. faults@thevetchannel.co.uk
The TV has a picture but no sound.
- Check the volume on the TV is set correctly.
Volume / mute using the remote control.
- Check the Audio leads are connected
correctly to the back of the DVD player. Read
more
- Check the Leads are correctly connected
to the TV. Read more
The TV has sound but no picture.
- Check the video lead is correctly connected
to the back of the DVD player. Read
more
- Check the video Lead is correctly connected
to the TV. Read more
- Test the system with another DVD disc.
The programme plays but the picture is breaking up or freezes.
- Check the disc surface for dust, fingerprints
or scratches. Clean the disc surface with a soft cloth in
a circular direction starting from the centre and working
outward.
- Test the system with another DVD disc.
The programme plays but the picture is black and white or
the screen is rolling.
- Check the AV channel is selected on
the TV. Read more
- Test the system with another DVD disc.
- Check the video lead is correctly connected
to the back of the DVD player. Read
more
- Slowly rock the video lead on the back
of the DVD player. If this makes the picture flash or return
to colour please contact us as there may be a fault with
the lead itself.
The remote control is insensitive or does not work
- Check the batteries, make sure they
have good conductivity with the terminals.
- Replace the batteries.
- From a closer range, direct the remote
control at the front of the DVD player.
DVD player will not repeat
play
- Make sure the DVD programme is playing
and not displaying the DVD menu.
- From a closer range, direct the remote
control at the front of the DVD player.
- Check the batteries, make sure they
have good conductivity with the terminals.
- Replace the batteries.
Not all DVD players have a repeat buttont.
Please refer to the manufacture's user manual supplied,
for information on setting the Repeat Play function on your
model.
If the following
faults occur please contact: faults@thevetchannel.co.uk
- The DVD player will not turn on.
- The TV will not turn on.
- The DVD tray on the DVD player will
not open when the eject button on the player or OPEN/CLOSE
button on the remote control are pressed.
- The DVD player LED display shows the
message “ERR”.
- Your Practice is burning down!! Joking.
For that we advise you call 999 and ask for the fire department.
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