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Frequently Asked Questions.

What is The Vet Channel?
The Vet Channel is a communication service for all veterinary practices to convey a wide range of pet healthcare information to pet owners on LCD screen(s )in waiting rooms utilising the latest media and PC technology.

How long has The Vet Channel been running?
The Vet Channel was developed and trialled over a twelve month period before being officially launched in April 2005. Since then it has become a valued addition to many vets’ waiting areas, resulting in happier clients and an increase in practice revenues.
Last year The Vet Channel was purchased by Numed Healthcare, this new synergy between both companies has lead to the introduction of the VETPod digital waiting room solution.

How often does the programme change?
As often as you wish as you have total editorial control of the content you show on your screen(s). By changing your playlist and adding new articles you can be assured that your waiting room becomes an interesting and informative place to be.

How long should my programme be?
The length of your programme depends on how many media articles you select for your playlist. 5 or 6 media articles together with your practice information and promotions would produce a programme of approximately 23 minutes.

Who determines my programme content?
Your practice, as a VETPod subscriber you have access to the The Vet Channel media website where you can preview all our veterinary media content, if you like it and would like to display it, you simply add it to your playlist.
Once you have finished creating your playlist, another simple click and it appears on your waiting room screen. It really is that simple.

Why are the articles relatively short?
A waiting pet owner is unlikely to see the whole of the programme unless waiting times are really long, so media articles are kept to a reasonable length. They range from short promotional ads to longer educational ones from the TV vet Joe Inglis.

Is there any advertising or sponsorship?
There are no compulsory adverts or product articles to play on your programme. If you would like to promote a particular brand or product on offer in your practice you are welcome to do so. The choice is yours.

What do I need in my veterinary practice to be able to have The Vet Channel service?
The Vet Channel team can provide the complete supply, installation, training and after sales support. Your practice waiting area will require an LCD screen with HDMI port, 2 power sockets and 1 network socket and of course the VETPod.

So how do we join The Vet Channel?
Contact us for further information and we will send you the necessary order forms and installation specification. info@thevetchannel.co.uk

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